It is generally not related to the exact text of the company. In the Themes tab, themes (z.B. “Personal Data” or “Guarantee”) are listed with brief notes from some companies on aspects of the topic. A service contract should normally describe the services provided and their frequency, identify contracting parties, indicate the timing or frequency of monitoring or monitoring services (if necessary), fees for services provided, how payments are to be made, when and when a contract can be terminated, how contract disputes are settled and , if necessary, an emergency plan. Some contracts also describe confidentiality or protected information provisions. A 2013 documentation entitled AGB may apply themes made public in relation to the service. It was rated by 54 professional critics and won for Best Documentary Feature at the 2013 Newport Beach Film Festival and Best Documentary at the 2013 Sonoma Valley Film Festival.  The tariff structure should be clearly communicated in the agreement.